CONTACT US
833-FLETCH-1 (353-8241)
Send Us An Email:
Fletcher Products LLC PO Box 10 Wales, WI 53183-0010
The mission at Fletcher Products is to bring you the best quality products for all your powersports needs. We focus on finding and offering products that are unique in their category to give you the advantage. Whether is it the built-in shock absorber in the ShockStrap tie down straps or the easy to use spout and valve design of the SureCan gas cans, Fletcher Products has a product to improve your powersports experience.
We at Fletcher Products actually use the products we sell and would not sell them if we didn’t believe in them. We boat, jet ski, snowmobile and ride ATV’s among other things so we know the challenges you can face. We are always looking for more powersports products that offer a solution that is different. Do you know of a powersports product that is unique in its category? Let us know about it! Send us an email from the Customer Service Page or contact us on Facebook at Fletcher Products LLC.
Thanks for visiting Fletcher Products!
Shipping
Payment Options
Fletcher Products accepts the following credit card types: Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo and ATM/Debit cards with the Visa or MasterCard logo.
Warranty
Fletcher Products LLC does not manufacture the products sold on the website. All warranties are provided by the manufacturer of the products. Here is a link to each manufacturer’s warranty statements:
SnowStuds: https://snowstuds.com/warranty/
Simple Strap: https://simplestrap.com/pages/contact-us
SureCan: https://www.surecanusa.com/warranty
ShockStrap: https://www.shockstrap.com/customer-service (Be sure to register your product)
Return Policy
Fletcher Products accepts returns of new unopened and unused products for a full refund within 30 days of shipment. Shipping and handling charges will be deducted from the total refund unless the return is a result of our error. To begin the return process, simply contact Fletcher Products through the Contact Us box on the Customer Service page within 30 days of your order. When a return is authorized, a Return Authorization Number will be issued. Customer service will provide return instructions and the Return Authorization Number must be clearly printed on the box. Customer service will provide the shipping address upon return approval.
If your purchase arrives missing any parts or pieces, simply contact us for help within 5 days of order receipt. We will send you the missing parts using the same shipping method used in the original order.
Orders that have not been shipped can be cancelled. Contact our customer service team by phone to find out how to cancel your order.
Refunds will be issued within 14 days of receipt of product provided the product is in unused, undamaged, new condition. Shipping and handling charges will be deducted from the total refund unless the return is a result of our error.
Order Pickup
In certain cases, orders can be picked up. If you are local in the SE Wisconsin area, please call us at 833-353-8241 x1 to find out order pick up options BEFORE placing an order.
Shipping Information
Fletcher Products uses UPS and USPS as the primary shipping carriers. UPS transit and delivery days are Monday – Friday. USPS delivers Monday – Saturday.
Holiday Shipping Schedule
Memorial Day – UPS closed, no shipping or delivery of packages
Independence Day – UPS closed, no shipping or delivery of packages
Labor Day – UPS closed, no shipping or delivery of packages
Thanksgiving Day – UPS closed, no shipping or delivery of packages
Day after Thanksgiving – Normal pickup and delivery of all UPS service levels
Dec 24th – Christmas Eve – Fletcher Products closed, delivery of packages only
Dec 25th – Christmas Day – UPS closed, no shipping or delivery of packages
Dec 31st – New Year’s Eve – Delivery and Pickup of air packages only, ground transit closed
Jan 1st – New Year’s Day – UPS closed, no shipping or delivery of packages
Canadian Shipments
For shipments originating from the US into Canada, the quoted shipping costs do not include all brokerage fees and duties. Taxes are not included. All prices on our site are in US Funds. Your credit card company will convert the US charge to Canadian.
Shipping to a PO Box
We can ship certain items to a PO box. Please contact us at 833-353-8241 before placing your order when using a PO box to ensure we are able to ship your items to a PO box.
Shipping to an address other than your billing address
Shipping to an address other than your billing address is possible provided you enter the billing address and ship to addresses in the payment form. You must provide the billing address exactly as it appears on your credit card statement otherwise your order will not be processed.
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